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A lot of people seem to think that all computers are made by Microsoft, and that all software is called Windows. This story comes from our school's computer cluster.

Student: "I typed this document I wrote at home, but it won't load in here."
Tech Support: "Ok, what word processing software did you use at home?"
Student: "I have Windows, version 6."
Tech Support: "Um, no, I mean, what is the name of the actual program you go into to write documents?"
Student: "Windows."
Tech Support: "Well, not quite, that's the operating system. Maybe it's WordPerfect, or it could be Microsoft Word, does that sound familiar?"
Student: "Ah yeah! That's it! It's Microsoft Windows."

I turn the monitor towards him and fire up WordPerfect.

Tech Support: "When you start it, do you see a picture like this, of a fountain pen?"
Student: "That's the one. Except you have Windows version 7 there, eh? I only have Windows version 6."



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